The printing device is used not only at home, but also in large enterprises. When a printer fails, it disrupts the workflow of an entire department. Therefore, if information on the suspension of work appears on the screen, you need to find out what caused the problem and how to fix it.
Why the printer writes “Suspended” and does not print
The content of the article
- Why the printer writes “Suspended” and does not print
- What to do if the printer is paused
Among the probable causes of the problem may be:
- There is a malfunction in the USB cable or power cord. A common situation leading to the suspension of the equipment. The PC automatically takes all active devices offline.
- Lack of connection via cable. Check the condition of the wire. There should be no damage. If this is the case, he will have to be replaced.
These problems are the most common. Sometimes the reason lies in other circumstances, including a loss of network printer connection or a paper jam. But this happens less frequently.
What to do if the printer is paused
If a similar situation occurs, it is necessary to eliminate the malfunction. You can do this on your own. First you need to return the equipment to working condition. To correctly fix the problem, it is important to find out why this happened. The further course of action depends on this. If the problem is with the USB cable, then you need to replace it or connect to power. If the problem lies elsewhere, then it is recommended to proceed as follows:
- Through the start menu, you need to get to the "Devices and Printers" section.
- In the list that appears, select the appropriate device.
- Next, you need to select “Printer” and uncheck the line about battery life.
IMPORTANT! If the specified manipulations did not lead to the desired results and the information about the suspension is still on the screen, the problem may be hidden in the hung tasks. This happens when documents sent to the press for some reason were not printed. If this happens periodically, they begin to accumulate in the tasks of the equipment, which provokes problems with the normal functioning of the device.
To fix this, open the device’s control panel and delete the accumulated files that were never printed. The process occurs through the clear tab of the print queue and cancel is selected for each file specified there. These actions require a lot of time, especially if there are a lot of documents. After the manipulations, a test print is required. This will allow you to check whether the equipment has started to work as before. Any document is suitable for this.
Sometimes complexity arises with network printing. To fix the problem, you need to open the hardware settings, go to properties and open a window with ports. You need to analyze the status of SNMP. If there is a tick. it needs to be removed. This should correct the situation.
If the device independently switches to offline mode, but all settings and systems function correctly, it is worth downloading and installing the update for your own server OS.
The printer allows you to quickly print the necessary documents and images. Sometimes his work may stop, provoking the appearance of problems. To troubleshoot, you need to identify their cause. Then it will be possible to carry out an effective restoration of functioning. You can do this on your own by carefully studying the instructions.
