A computer is a complex mechanism that works with information and performs many functions simultaneously. However, to implement all the processes and ensure quick and consistent operation, special devices have been developed that connect to the computer. They are divided into equipment for input and output of information. It happens that the printer does not see either a word or a laptop. The situation when the word is to blame is somewhat more complicated.
Most common causes
The content of the article
- Most common causes
- Why does the computer not see the printer through wifi?
- Why can't I see via USB?
- How to connect the printer?
- What to do if the computer does not see the device?
In order for everything to work properly and without interference, you must correctly connect the equipment, and then configure it. Sometimes at this stage various kinds of problems can arise (from damage to wires to complex failures in the program). To solve them, you need to read the instructions or find information on the Internet. Today we will share the instructions for connecting the printer, talk about possible problems and how to solve them at home.
If there is no connection, do not immediately disassemble the case or contact a service center. Perhaps the reason why the computer does not see the printer is pretty simple. All faults are divided into mechanical damage and malfunctions in the system software. The most common of these are the following options:
- Disconnect the wires from the power source or from the computer. Damage to the cable with frequent bending.
- Damage to the case of equipment and damage to circuit boards and microcircuits.
- Incorrect wiring to connectors.
- Hardware incompatibility in the absence of software and drivers.
- Incorrect settings for access and output of printed files.
- Virus damage to the system by malware.
Try to inspect the equipment yourself to identify the source of the problem. For example, the cord may not be fully inserted, it is just visible only near. If it is difficult to do this, click on the diagnostics to automatically search for errors in the system.
IMPORTANT: Periodically inspect the cabinet and prophylactically clean the equipment to prevent malfunctions.
Why does the computer not see the printer through wifi?
Two main types of printer pairing are commonly used. Recently, the most popular is the wireless technology pairing option. If your printer uses this method, but the computer does not see it, most likely the problem is as follows:
- The device is disconnected from the network or disconnected using the button on the control panel.
- The Wi-Fi system is turned off on the computer itself in the settings menu.
- The printer does not support this feature. Some models are not equipped with such a system.
- There was a failure in the settings, as a result of which the list of paired equipment was deleted.
Check the connection on the above points, correct the flaws. After that, the system should recognize the new connected equipment, in which case a dialog box appears with a choice of a possible option for further actions. If this does not happen, try connecting the device using the proven method via a wired connection.
Why can't I see via USB?
Wired connection appeared earlier, its essence lies in the use of special cables and connectors for connecting various equipment. This method is the most reliable, since everything depends only on the state of the wire. Therefore, interference with network access will not cause printer malfunctions. However, despite the advantages, even with this option, problems may arise:
- Departure of wires from the connector. This situation is especially relevant for a long service life, when the nests depart from the main body.
- Damage to the wires both outside (visible gap) and inside under the braid (can only be detected with a multimeter).
- Socket and cable mismatch. In this situation, suitable adapters can be used.
- Failure to recognize connected equipment.
This type of problem can also be solved independently, it is enough to replace the failed elements to restore work.
IMPORTANT: Try connecting a USB flash drive or other equipment to the connectors for testing. If the device works, then the connector is not damaged. In this case, you need to look for a problem in the wiring or printer.
How to connect the printer?
If this is your first time encountering a hardware connection, you need to familiarize yourself with the sequence of actions performed. To do this, you can use the step-by-step plan and instructions for connecting the equipment. But since when using various operating systems, the algorithm will change slightly, it is worth sorting out in each case separately. For convenience, we offer a description of the printer connection diagram when working with the latest versions of Windows.
On Windows 7 Let's start in order with the earlier version. In Windows 7, the basic algorithm of actions and a step-by-step description of manipulations will be considered. In the future, it will be taken as the basis for two other software versions with minor changes. Get started:
- Include all items in the power source.
- Use a wired connection using a USB cable. Plug it into the appropriate connectors on the panel.
- Enter the start menu on the desktop, in the search bar enter the name of the brand of your printer, under which it is recorded in the system.
- Click on its display, in the absence of this item, go to the menu "devices and printers".
- Right-click and select "add new ...". From the proposed list, select the option you want.
On Windows 8 In this version, the interface is slightly changed, so the path to the desired section will be different. Follow the basic plan for Windows 7, but after starting the start menu, follow another instruction:
- Go to the "equipment and sound" section.
- Next, select the line “devices and printers”.
- Click on the add button.
- After that, the installation dialog box will open.
On Windows 10 In the modern version, the installation path will be even easier. Despite the updated interface, navigating through it is still convenient. It is enough just to go into start-up, then into the “parameters”. From this section, go to “devices”. From the tab “printers and scanners” select the model of equipment you are interested in, click on the button that says “add”. After that, the installation will be completed. Now you can use the printer and print documents.
What to do if the computer does not see the device?
If the computer does not recognize the device when all the connection steps are completed correctly, the problem may be hidden in the wrong configuration. But for complete certainty, perform the following manipulations:
- Check the presence and connection of all wires to the correct connectors. If necessary, buy adapters.
- Turn on the equipment by pressing the appropriate start buttons.
- Look at the system settings, ensure the normal functioning of the printer. Select the operating mode, pairing method, print format ...
- Go to the main menu, then to “devices and printers”. View basic model information.
- If necessary, update the software and reinstall the drivers.
- Download the Microsoft fix it application for automatic troubleshooting.
- Restart the computer by completely disconnecting it from the network, and then reconnecting the device. When you turn it back on, modern printers automatically troubleshoot and fix them.
So you can accurately diagnose the problem and solve it, while all systems will be involved. For a thorough analysis, contact a service center. In general, there is a dispatcher to search for errors. If the devices are not displayed, or the printer is no longer displayed exclusively, the problem is with the computer.
IMPORTANT: Keep the warranty card, so you can be provided with free help to fix the problem or replace the equipment. In this case, do not make an independent repair, otherwise the warranty will be void.
When working with printers, there is usually no difficulty. They have a clear display and operation method. If you have questions, read the instructions that come with the equipment you purchased. It will also be useful to use some tips:
- Periodically clean the printer from accumulated dirt and dust. Refill cartridges in a timely manner and replenish paper stock.
- Perform preventive diagnostics of all systems.
- Only work with a connected antivirus to ensure the security of the data used.
- Avoid mechanical and thermal effects on the case, this can lead to structural damage and malfunction of the microcircuit.
- Try to periodically replace obsolete parts. With prolonged use, it is worth completely replacing the equipment.