In a situation where after connecting the printer cords to the computer and pressing the network button on the screen the message “Device not detected” appears - first of all, you should deal with those who caused this inscription reasons. They can be associated with a wide variety of violations in the operation of not only the device, but the entire system as a whole.
What can be problems when turning on
The content of the article
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What can be problems when turning on
- Checking the operation mode
- The problem with the drivers
- Other problems
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How to troubleshoot
- Mode of operation
- Installing (updating) drivers
The occurrence of difficulties during switching on is most often explained by the following main reasons:
- Loss of contact in connecting cables (network or data cable).
- Incorrectly set operation mode status.
- Damage or lack of a driver suitable for this model.
Important! In any case, you should not immediately “blame” the printer itself for everything and try to replace it with a new product.
First you need to consistently and leisurely deal with the exact cause of this "misunderstanding."
Checking the operation mode
At the hardware verification stage (if the PC does not recognize the printer at all), it is necessary to determine its current state, namely:
- Through the "Start" button, and then through the "Control Panel" go to the "Devices and Printers" section.
- Having come into it, it is necessary to reveal its condition.
- If the device is not working, it will have the status “Offline” (offline mode).
If the mode is selected correctly (“Use Printer Online”), you will have to check the driver.
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The problem with the drivers
In the case when the PC "recognizes" the device, but it still does not work - most likely, you will have to start searching for a suitable driver for it. To make sure that the upcoming actions are correct, you must do the following:
- Return to the "Devices and Printers" menu.
- In the list that appears, find your model.
If it is absent, and an exclamation point is in red opposite the line, this means an error in the OS's work to determine the appropriate driver. For the user, this means the need to find and install it on a PC.
Other problems
In addition to the cases discussed earlier, the device may refuse to work for the following reasons:
- problem areas related to the health of the cartridge or ink supply problems;
- Disabling the service responsible for printing
- error in choosing the default device;
- pausing the print function due to incorrect order, etc.
Each of these reasons is checked as all previous ones disappear.
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How to troubleshoot
It is possible to verify the integrity of the cords by checking them on other, working equipment. This can be done on any device that has similar input connectors or using a friend's printer, for example.
To do this, you need to be sure that the USB input jack on the computer is working. To do this, transfer the cord to another same connector and make sure that the situation has not changed. If the printer is connected normally and all the connecting cords are in working order, you can proceed to eliminate the more "deeper" causes of the malfunction.
Mode of operation
When it is displayed as “Offline” (or “Offline”) when checking the printer’s operating mode, select “Use Printer Online” through the context menu. Once this item is activated, the parting should work.
Additional Information: A similar procedure applies to Windows XP and Vista.
In contrast, in Windows 7, 8 and 10, in the context menu, select “View Queue” and remove the checkmark from the “Offline” column.
In all operating systems above the 7th operation may be violated due to the fact that a pause is included under the designation "Paused". To resume it, the necessary item is selected in the context menu, and then the checkmark is removed from this message.
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Installing (updating) drivers
In the simplest case, the new driver is installed directly from the corporate disk attached to the set of copy equipment (or separately to the printer). In a situation when it is not there, you can simply go to the Internet and download the “native” driver from it.
Next, you will need to restart the PC and check whether the question mark has been removed from the graph with the printer installed. If this is all right, the device should start working right away.
If you find problems with the cartridge and ink supply, proceed according to the instructions and try to restore the system. All other organizational plan errors are eliminated by going to the appropriate services and changing their settings.
Note! To remove the lock due to overflowing the priority for printing documents, you just need to clear the list of unnecessary copies.
In the final part of the review, we note that when identifying the causes of a malfunction, the main thing is not to rush and act, strictly adhering to the proposed instructions.