The drive does not open on the laptop: what to do, how to fix it

Drives are often used as a storage medium and drives will not lose their popularity for a very long time. And if the drive does not open, then this can be a big problem. The user loses one of the methods of reading information, and reinstalling the OS is much more complicated.

Why the laptop drive does not open

The main causes of the malfunction may be as follows:

• incorrect operation of the operating system;
• if the drive does not open completely, and then retracts - the reason is the jamming of the mechanism;
• mains short circuit;
• the laptop does not see the DVD drive (this usually happens during the installation of new equipment). Go to the BIOS menu (turn off the PC, then turn it on, at boot press the “del” or “F2” button until the menu opens. Find the desired item and turn on the DVD drive);
• DVD drive has expired
• no drivers;
• laser head breakdown.

How to eliminate the cause

Often the reasons when the drive is not working are trivial and fixing the breakdown does not cause much difficulty:

1. Problems with the port or connection cord. If it does not work, but everything is connected, switch the cable to another connector. If the breakdown is not fixed, change the loop directly.
2. Physical shutdown. Most often, the drive is simply not connected. In this case, the user usually accidentally pulls out the wire from the port when cleaning the laptop. This reason is usually relevant for the Sata connector, because this port is unraveling very quickly. The wire even falls out sometimes. You just need to insert the cord into place.
3. Laser pollution. The problem is relevant for drives that are often or long-term use. In this case, you need a cleaning disc. It can be bought at any computer store. Having carefully studied the instructions and safety rules, you need to apply a cleaning compound to the disc brushes and install it in the drive. After that, the drive cleaning program will load.

Disk Emulator Failure

If the above manipulations did not help, remember, perhaps a program was installed to emulate the disk, the reason for the inoperative drive may be due to this.

These programs often conflict with physical equipment. There are several ways to solve this problem.

The best way to fix the problem is to roll back the system. Any application after installation has a recovery point. Most importantly, the system recovery option should be enabled. Next, you need to do the following.

Go to the “Control Panel”, then click “Recovery”. Now you need to click "Run" and specify the rollback point. Click "Next." After recovery, the laptop will restart, and the system will notify you of the return status. After that, he must earn.

If, for some reason, the recovery of the operating system was not activated, either point rollback before loading the emulator has been deleted, you can use another option and fix it manually. Why do you need to perform the following steps:

1. First you need to uninstall the emulator directly. In this case, it must be completely removed. It is necessary to clear absolutely everything: that is, all files in the Application data and Program Files folders.
2. After go to the "Device Manager", find the virtual disk. We remove this drive.
3. Now, being in the "Device Manager", you need to find and open the "View" menu and click on the "Show hidden equipment" button. After that, a large list of various drivers will appear. From all this huge list you will need only one icon - SPTD Driver. It needs to be found and also removed.
4. After completing the entire process, the laptop needs to be restarted and the drive checked.

If no option could help, then in this case there is only one conclusion - the drive is broken. In this case, you can try to repair it, but in some situations the cost of this service is equivalent to the purchase of new equipment.

Emergency tamper

If no methods have helped, but you still need to open it, for example, remove the disk, then you can try to open the drive through "emergency opening", this option exists with any manufacturer "

1. You will need a thin needle (you can use a pin, paper clip or other thin object).
2. Carefully study the side of the enclosed drive panel, there should be a small hole on it (as a rule, it is near the open button).
3. Insert the needle into the hole, gently push on it (work must be done very carefully, as there is a high risk of damaging the device from the inside). When the drive opens slightly, remove the needle and open the drive completely manually.

Reference! If the drive still does not open. Then you can resort to a drastic measure - disassemble the laptop (unscrew a few bolts near the drive) and determine the cause of the malfunction. If you yourself can’t fix the breakdown, you can contact the repair shop.

When to contact specialists

Do not forget that not all the equipment that laptop and computer users purchase in stores is of high quality. As statistics show, on 10 drives 1 it turns out to be inoperative. As a rule, this is a hardware error or a “human factor”. What can be done in this case?

You can try to connect the drive to various connectors on the motherboard. Check the integrity of the wire, replace if necessary.

If this does not help and the equipment does not work, then you do not need to try to determine the cause of the malfunction yourself. If you open the drive enclosure, then the warranty is automatically lost.

Take the device to specialists for warranty service. According to the legislation on consumer protection, it is possible to require the seller of a defective product to return the full cost of the equipment, or replace it with a working drive. But then a new device will not be issued. The returned drive is initially tested by the seller. If the malfunction is confirmed, the store will either change the product or refund the amount spent.