The keyboard and mouse are disconnected at the same time: what is the reason?

It is clear that each device tends to lose its technical characteristics over time. There can be many reasons for this. Therefore, you should first deal with possible ones. In this article, we will try not only to find out the sources of defects, but also methods for their elimination.

Common causes

As already mentioned, there really can be many options. The mouse freezes on Windows and other operating systems. Sometimes, simultaneously with it, the keyboard is also turned off. The most common causes are presented below:

• The usb port is not a workable product;
• Perhaps the user directly disabled the usb function, which is the BIOS. This is due to the fact that sometimes the system independently turns off obsolete versions. Accordingly, the technology cannot restore some parameters. And if they differ from the standard BIOS indicators, then the personal computer completely ceases to recognize this or that external invention;
• Do not forget about the driver. Often you need to upgrade or install.

What to do?

To begin with, it is recommended to check the assumption associated with the drivers. Namely:

1. You must turn to the "start" button, where you can mark the line under the name "control panel".
2. Next, a window will be available for you, in which it is worth clicking on the “device manager”. Thus, in the list that opens, you can find "usb controllers."
3. In the expanded department, it is important to note whether there is a yellow icon next to the equipment. A positive result is to take care of the drivers. This is done thanks to the “action” - “update”. Otherwise, when there is no sign, you should think about other possible reasons.

ATTENTION! In addition, you can use special programs that are just designed for the selection.

You can also apply the following option to correct the situation:

1. Again, through the "start" should be transferred to the "system", and then to the "equipment".
2. Accordingly, in the accessible section, it is important to click on the “device manager”. Here it is necessary to mark the item “usb controller”, and then activate the page “usb hubs”. Now you can pay attention to the "power management".
3. the above manipulations were carried out so that as a result it was possible to detect and uncheck the box next to "permission to turn off devices to save."

Therefore, now the personal computer is unlikely to independently disable both the mouse and the keyboard itself. In extreme cases, of course, you can contact the service center. However, those methods that do not require certain knowledge and professional skills are recommended to be applied independently. In the absence of BIOS support, it is advisable to perform the following steps:

1. A common tip is to use two designs with another connector, namely PS / 2.
2. You can also try to include the support that relates to older versions of usb.
3. If it was previously activated, and there is still no operability, it makes sense to duplicate the controller parameters.