Due to the deterioration of most of the housing stock in the cities of our country, the occurrence of pipe leaks in the floors is very common. Despite the statutory period of operation of utilities of apartment buildings, no one carries out major repairs. As a result - the constant occurrence of communal accidents, from which residents suffer.

Since, according to the current legislation, engineering networks of apartment buildings are classified as common property, employees of managing companies should deal with their maintenance. Engineering networks include, in particular, heating, sewage and water supply. In addition to the management company, homeowners can also engage in self-service of such communications, or involve third-party organizations in this. Owners have the right to charge the costs of such work to the management company. The above standards are indicated in the Housing Code of the Russian Federation.

So, if a pipeline leak is noticed in the floor, it is necessary to immediately call the employees of the management company. However, this can not always be achieved the first time. As a rule, the company is looking for various excuses to refuse to fulfill their duties. In order to insure themselves, the tenant should contact the management company not verbally, but in writing. For this, a corresponding statement is prepared in duplicate. The first copy is handed to company representatives, and the second is the incoming number, date of adoption, as well as the name and signature of the official to whom the application was presented. The applicant retains the second copy and can use it as evidence in court proceedings.

If within ten days, the public utilities refuse to repair the leak, you must contact them repeatedly, with the requirement to inspect the engineering networks and draw up an act of their technical condition. A similar document must be served similarly to the first application. If the neighbors are flooded from below, this statement will serve as a proof of the guilt of the management company employees in court.
As already mentioned, the norms of the Housing Code of the Russian Federation allow the repair of utilities directly by the owners or with the help of third-party organizations. In this case, you need to contact the management company with the appropriate statement. Payment for the work should be carried out by the residents themselves, and the management company should deduct the costs incurred from their payments levied on the overhaul of the house.

It should be remembered that such work should necessarily be documented. Draw up a contract agreement, an estimate of the work, save all receipts for purchased goods and materials.
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