Today, almost every person has a computer. This multifunctional device is designed to perform many different tasks. To cope with this, you need to use several tools at once, which include a keyboard, monitor, printer, power supply, mouse... It happens that during long-term operation the operation of these devices is disrupted, in which case urgent repair or replacement is required equipment. In our article, we will understand the possible causes of computer mouse malfunctions and tell you how to fix them.
The mouse does not work on the computer: the pointer does not move at all
The content of the article
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The mouse does not work on the computer: the pointer does not move at all
- Checking Power Supplies
- Restore mouse functionality using Windows
- Checking and updating the driver
- Checking the mouse on another computer
- Why does the mouse pointer freeze or move slowly
Depending on the quality of the acquired mouse with different frequencies, situations may arise when its pointer simply freezes in place. Manufacturers are trying to create modern versions of an improved type and correct this shortcoming. But so far, many users have this happening.
The problem is mainly that in the absence of a reaction to the cursor, the user simply can not perform further actions. Most users are accustomed to opening all windows with the mouse; other methods are little known and are almost never used.
In order to understand the reasons why the mouse stopped working and solve the problem, we suggest that you refer to the following troubleshooting scheme. Let's start with the main parameter.
IMPORTANT! Sometimes the poor quality of operation is due to the version of the equipment, and not to its breakdown. For quick and convenient interaction, it is better to purchase a quality model.
Checking Power Supplies
First of all, you need to check the power source of the device:
- For a wireless system, open the mouse case and check for batteries. Try replacing.
- If you have a wired version, examine the presence and integrity of all wires.
- Verify that the cable is properly connected in the computer case.
- Then turn the equipment off and on again.
If the reason was a malfunction or connection, then you are lucky and such manipulations are quite enough to restore the normal functioning of the device. If this does not help, then you should look for a problem in software violation.
IMPORTANT! Carefully check all wires and the case of the product, there may have been a mechanical impact that led to breakage.
Restore mouse functionality using Windows
If the previous paragraph did not help to solve the problem and the mouse is still connected, it glows, but it does not work, so you will have to contact the Windows assistant. Each system has a special program that is responsible for the diagnosis, identification and elimination of possible problems. To activate it, use the following scheme:
- By pressing the Win key (or a combination of Win + R is possible), go to the "Run" item.
- In the line for input, write the word Control, press enter with the Enter key.
- Use the arrow pointers or the Tab button to select the Hardware and Sound section. Enter button to enter this section.
- In the same way you need to go to the item "Devices and Printers".
- From the list provided, select your device and go to the troubleshooting point using the Shift + F10 key
- Activate it by pressing the enter button.
- Within a few minutes, a diagnosis and solution to the problem will be made.
IMPORTANT! During diagnostics, prompts may pop up, follow all the instructions on the screen, then restart the computer. If the cause of the problem was correctly identified, then everything should work.
Checking and updating the driver
Sometimes it happens that the cause of a malfunction lies in the incorrect recognition of the mouse by the computer. This can occur if the drivers are not connected correctly, or their settings are lost (for example, as a result of connecting additional equipment). Sequencing:
- Using the same method, enter the Run line.
- Type devmgmt.msc and press Enter to activate the device manager.
- If there is an exclamation mark in the list of proposed devices opposite the mouse, then the problem is with the drivers.
- Arrows to the desired line and select it with the combination Shift + F10.
- Activate automatic updates using the enter key.
ATTENTION! You can also try uninstalling and reinstalling drivers for the device.
Checking the mouse on another computer
In extreme cases, if none of the above has solved the problem and the mouse does not work, you can resort to the option of connecting another computer or laptop. If there its functioning is normal, then it makes sense to try again to change its settings and reinstall the drivers. This should be done until the work is adjusted. In the case when nothing changes on another technique, most likely the mouse has completely broken, you need to buy a new one.
Why does the mouse pointer freeze or move slowly
Here we are not talking about a complete stop of the pointer in place, but about intermittent movement. This can happen for various reasons, the most common of which are:
- CPU overloaded. Typically, with a large number of open programs and tabs, PC power is not enough to provide high speed and performance.
- Disk problems. The program simply does not read some commands and does not provide normal device functions.
- Viral infection software.
- Incorrect mouse settings. Some versions require an additional setting of the sensor sensitivity in the device options.
Get the option that matches the capabilities of your PC.