Why the keyboard does not work in the game: causes and troubleshooting

Many users have a problem when they run some games or programs. The keyboard stops responding to signals or does it wrong. Malfunctioning can occur for several reasons. Let's see why these reasons arise in games.

Possible causes of malfunction

There are several main causes of this malfunction.

Outdated driver

Sometimes software becomes obsolete, and this disrupts the connected devices. A keyboard or mouse is no exception. therefore the best solution is to upgrade the software. To do this, just go to the manufacturer’s official website. Here select the required model, download and install the latest drivers.

REFERENCE! You can find out the model of the device from the technical documentation that comes with the device.

An alternative method is also available.

• Go to the "Start" menu - "Control Panel" - "Keyboard" - "Properties".
• In the menu that opens, you can see the model of the connected device.

Update problem

The modern OS itself downloads and installs the latest drivers or other software. When if new programs are not suitable for the connected device or the installation process was interrupted, the device may malfunction. There are two ways to fix this problem.

• Reinstall Software. In order for the system to reinstall the software itself, it is enough to disconnect the keyboard from the USB connector. And then plug it in again. After that, the automatic search and installation of the necessary software will begin.
• Driver rollback. If a violation of the device’s functionality occurred after the next OS update, you should roll back the driver. To do this, just go to the "Start" menu - "Control Panel" - "Keyboard". In the menu that opens, select the “Hardware” tab and click on the “Properties” button. Then select the “Driver” sub-item and select the “Roll back” option. After that, the installation of the initial version of the software will automatically begin.

What to do if the keyboard does not work in the game

• If the keyboard does not work completely when the game starts or its functionality is impaired, possibly the reason is the USB connector. You should check its performance by connecting to another port.
• There are cases when the keyboard works when the game or application starts, but the device executes completely different commands. Maybe, the problem is in the settings of the game itself. To do this, go to the settings of the game itself and reassign the keys again.
• A problem may also occur if Headphones connected to the USB port. To exclude this option, you should disable them during the game or reconnect through a standard mini jack 3.5 mm jack.

REFERENCE! If, after reinstalling the software and making all the settings, the problem persists, it may be hardware in nature.

In order to check the keys for performance, you should go to specialized services (for example, key-test.ru). On this site you can check not only the functionality of all the buttons on the keyboard, but also check the response speed and other parameters.