The robot vacuum cleaner does not see the base: what to do, how to set up

Malfunctions in the functioning of the robot vacuum cleaner are becoming a real problem for people who are accustomed to their silent, inconspicuous work. A common breakdown is a situation when the device does not see and does not return to the base. In this case, no charging device and its further work is turned off.

The content of the article

  • Why can't the robot vacuum cleaner find the base?
  • Ways to solve the problem

Why can't the robot vacuum cleaner find the base?

The owners of a wonderful device gradually notice that the device from time to time does not find the docking station, it gets lost in space. The breakdown process is usually gradual.

At the same time, the functionality of the vacuum cleaner is not damaged, it copes with its tasks perfectly.

There may be several reasons for such an error in the operation of the device:

  1. The protective film has not been removed from the docking station infrared sensor. A similar situation occurs in case of pollution or covering it with foreign objects.
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  2. Mechanical damage to the base or power cord.
  3. The charging point is not positioned correctly.
  4. The virtual wall function is on.
  5. Breakdown of the base.

It is not uncommon for a robot to be unable to enter the station due to the fact that it started cleaning not from charging, but from another place in the apartment.

Before operating the household appliance, make sure that the base is installed correctly. Half a meter on either side of it there are no obstacles, the floor is flat and nothing prevents the robot from approaching it.

@ Deebot.ua

Ways to solve the problem

In the event of a breakdown of the docking station or any other part responsible for returning the vacuum cleaner to the base, it is required to visit the service center and replace the worn out parts. Experts will carry out a full diagnostics of the device and help in replacing the failed elements.

If the vacuum cleaner does not find its place for a long time, carefully wipe it from dust to open access to the chambers. Do the same with the IR sensors at the charging station. Also, check everything for mechanical damage. If any, contact the service center.

Respect for household appliances and timely replacement of failed parts guarantees high-quality work and a long service life.

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