Printer does not see paper

Printers are special peripheral devices designed to convert and output information from electronic files and documents to a printed form on paper. Nowadays, various versions of devices have been created that differ in the method of printing, the composite mechanisms, designs... But in spite of such diversity, the main task and principle of functioning of them is not are changing.

The listing consists of several stages:

• Proper connection of equipment.
• Installing software and drivers for computer recognition technology.
• Setting the necessary parameters and adjusting the displayed text and image.
• The mechanical operation of the system and the printing of paper using dyes.
• Printout of a document.

Sometimes in the process, users experience problems with the functioning of the printer. One of the most common is a problem with the use of paper, the printer displays a message that it does not see it. In our article, we will try to analyze possible causes and ways to eliminate them.

What if the printer does not see the paper?

Initially, when a warning dialog box appears indicating that there is no paper on the computer, check the appropriate compartment. Usually, at high print speeds and large volumes of the document, users forget to replenish the supply of sheets on time, so there is a hitch when printing documents. This problem is easy to fix, just enough time to replenish the supply and monitor the condition of the sheets in the compartment. But if the printer says that there is no paper in the tray, but it is there, then you need to look for a problem in another.

If after replenishment nothing has changed, try rebooting the system. To do this, turn off the equipment and after a few minutes reconnect the equipment to the network. Modern models are equipped with an automatic diagnostic and troubleshooting system that is activated when reconnected.

IMPORTANT: These actions can eliminate the cause in most cases, but there are situations when the problem is in the quality of paper and system settings.

How to solve a problem

If the usual steps described in the instructions did not solve the problem, you should identify the reason for the printer to stop working. So why does the printer not see the paper? For convenience, we present a list of the most common problems and how to solve them:

1. Wear a paper pickup roller that holds a single print sheet. Try to manually push through the sheet while performing the sheet. If you succeed, then the reason is found. In this case, repair the roller or replace it with a new part.
2. Hold the stop holders tightly in the sheet feeder, try loosening them or completely removing them.
3. Too much loaded paper stack, remove excess.
4. Poor quality paper, very low or high density material. For diagnostic purposes, print the page using cardboard. This may restore work.
5. Excessive dust on the print head and paper feed roller. To solve the problem, clean the device, remove foreign elements.
6. Perhaps the problem is a jam in the previous sheet sent for printing. Inspect the housing and internal parts; if there is a jammed area, carefully remove it.

In most of the situations described, you can independently restore the workflow to continue printing documents. If you doubt the correctness of the manipulations, you should contact the service center for diagnosis. Keep the warranty, they can give you free help or replace the device.

IMPORTANT: To use the warranty card, do not repair or replace the parts yourself, otherwise it will be invalid.

How to make a diagnosis to identify errors?

Sometimes it’s hard to find the source of the problem yourself. In this case, it is necessary to automatically search for flaws using a computer. To do this, do everything according to the instructions:

1. Connect the equipment to a power source, provide pairing with a computer.
2. Launch a browser and go to a new tab. After that, enter the Microsoft fix it request for download.
3. This program provides automatic diagnostics of printer status and resolves problems.
4. Run the application, set the appropriate mode of operation.
5. If serious malfunctions are found, adjust or repair as necessary.

Using the printer is straightforward; just read the basic instructions. In it you can find a detailed description of connecting and changing print settings. To improve the quality and simplify working with the device, we recommend that you learn more about additional features and read information on the Internet. It will also be useful to use some tips:

• Use paper that is most suitable for your particular type of printer.
• Do not combine different sizes of paper sheets. It is not recommended to use paper that differs in density.
• Use only quality materials for printing documents.
• Periodically check the condition of the equipment, carry out diagnostics of the device.
• Periodically clean equipment from accumulated dust and foreign objects. Do not allow paper jams, remove it from the roller in a timely manner.
• Check the software settings, driver version, do not connect the printer to other computers.