Why the bluetooth on the laptop does not see the device: how to fix the problem

Despite the emergence of more modern Wi-Fi technology, Bluetooth connections do not lose popularity. Most often it is used for a wireless headset, as well as connecting a PC to a smartphone. Naturally, the speed of information exchange via Bluetooth is much lower, unlike Wai-Fay, but in certain cases this is quite enough. Moreover, this connection is much easier to make. But sometimes an error occurs when Bluetooth does not see the device.

Bluetooth laptop does not see the device: reasons

The reasons why the laptop’s wireless connection does not see the device are several, and fixing this situation is very simple:

1. See if bluetooth and adapter are turned on directly.
2. Make sure that local PC access to PC detection is not denied.
3. Check for the presence and correct installation of drivers. Without software, a laptop or desktop PC will not work.

How to fix the problem

Despite the widespread use of Bluetooth technology, it is not uncommon to have problems with communication, and much more often, unlike a wireless WiFi connection.

Windows primary settings

As practice has shown, most often users with a wireless connection are fine, but in the settings of the operating system the icon is either turned off or the connection is simply turned off.

Recommendation: It is necessary to pay attention to whether Bluetooth is enabled on the mobile PC, for which diodes are usually located on the device’s keyboard, as a rule, function keys are responsible for this connection.

At first, you can do it in a trivial way and just restart the laptop. Then you need to look at the device tray: often the icon "hides" as rarely used.

If the icon is not found, you must go to the Windows control panel (Win + R key combination) and enter “Bluetooth” in the search. In the search engine results, you need to click "Change Bluetooth settings."

In the wireless settings, check the boxes next to the following items:

• show the icon in the notification panel;
• message about connecting new local equipment;
• Allow new devices to detect the laptop.

In addition, it is recommended to open the "Equipment" menu and determine the status of the device. If everything is fine with the device, then there should be an inscription “The equipment is working normally”.

For the Windows 10 operating system, you need to go to “Start”, then open “Settings”, then “Hardware” and “Bluetooth”. In this tab, you need to check that the wireless connection is turned on.

In addition, in this menu you need to open the "Other parameters" and make sure that the detection is active.

Install and configure drivers

The next most common reason why wireless does not work is the lack of appropriate software. For example, Windows was reinstalled - but the driver did not install drivers. Also often not all drivers are found on new mobile PCs.

To check for software you need to go to the task manager (Win + Pause key combination). Then open the Bluetooth menu. Make sure that there is no exclamation mark next to Wireless.

Important: During the absence of the driver, this item may not be available.

It is also necessary to check the “Other equipment” menu. Here are devices that the operating system could not identify.

In the driver problem, you need to distinguish different gadget control centers (they are installed simultaneously with the drivers and are created by mobile PC developers). Using them, you can configure various equipment parameters that are often not available through Windows.

For example, in Sony devices there is a “Smart Network” panel, with it you can activate different modules: WiFi, Bluetooth etc. Look, probably on the laptop there is also a similar center where the required equipment disconnected.

Wireless Service

To find the required list of services in Windows:

• press the key combination Win + R (the command line “Run” will appear);
• type services.msc and enter.

Then, in the list, search for “Bluetooth Support Service” and make sure that this item is active. If not, right-click on the icon and click “Start”.

Check that the adapter is turned on

Next, you need to check whether the wireless module is directly launched. To find out the status, you need to go to the "Network Connections" menu.

To do this, use the Win + R key combination, where ncpa.cpl is typed on the command line.

In the menu that appears, you just need to turn on Bluetooth, the connection should work, as expected. If there is no wireless module in the list, most likely there are simply no drivers.

If all else fails, just buy an external Bluetooth module, today it costs a penny, and sometimes it’s even smaller than a flash drive.