Have you ever found yourself in a situation where you had to in a hurry to look for specialists to diagnose or repair gas equipment? Agree, it is not very convenient to spend time looking for a suitable organization every time, especially when it comes to a serious breakdown in the gas system.
The only sure way out is to conclude a contract for the maintenance of gas equipment with a gas supply company. But not every specialized organization providing gas equipment maintenance services has a reputation as a reliable company.
We have identified the main selection criteria, on the basis of which you can conclude an agreement with qualified specialists. But first, you need to figure out what is included in the concept of maintenance, who provides it and what is the payment for the service for the population.
The content of the article:
Why is it necessary to conclude a contract?
- Classification of gas equipment
- What does equipment maintenance include?
How to choose the right company?
- Conclusion of a maintenance contract
- Rights and obligations of the parties
- Conclusions and useful video on the topic
Why is it necessary to conclude a contract?
Today, the conclusion of a contract for the maintenance of the gas system and appliances is a mandatory procedure for every citizen of the Russian Federation.
The agreement between the client and the specialized company providing gas supply services implies systematic checks of the gas equipment inside the apartment.
Even with the slightest smell of gas, it is important to urgently contact the emergency dispatch service with a request to turn off the gas in a particular house
This allows you to timely identify a breakdown, for example, a gas stove, and thereby prevent the occurrence of an emergency. Most of the accidents occur due to a malfunction of the gas equipment inside the apartment.
According to the law, the homeowner is obliged to sign an agreement for the repair and maintenance of gas equipment, regardless of whether he lives in it or not. Each homeowner is obliged to do this, because even if one of them does not conclude an agreement, there will be no guarantee of safety for all residents of the house.
Untimely diagnostics or repair of gas equipment often becomes a reason for ignoring serious malfunctions in the system that can lead to catastrophic consequences for all residents at home. A signed contract with each owner of an apartment is a guarantee of the serviceable equipment located in it.
We will help you choose a reliable company, cooperation with which will provide you with maximum safety while using gas equipment.
Classification of gas equipment
The organization with which the landlord enters into a contract carries out all types of equipment maintenance work inside the apartment building. All gas equipment can be roughly divided into two parts.
Household gas equipment (VDGO). Includes front gas pipelines and risers with taps located in the entrances. Housekeeping companies are responsible for the safety of VDGO, which independently conclude maintenance contracts with specialized organizations.
The residents of the house do not bear any responsibility for the gas appliances inside the house.
In this case, the contract for the maintenance of indoor gas equipment is concluded between the house management company and a specialized organization.
Intra-apartment gas equipment (VKGO). This includes all gas-using equipment located inside the apartment: piping, stoves and water heaters, boilers. According to the law, the owner of the apartment or the tenant is responsible for the technical condition of the VKGO.
Residents of an apartment building are required to conclude an agreement with a specialized company. Payment for all planned and unscheduled maintenance work is borne by the owner of the apartment, who is responsible for the safety of the installed equipment in the apartment.
If earlier the cost of servicing gas appliances was included in the cost of gas, today payment for this service is made to the account of a specialized organization.
What does equipment maintenance include?
Inspection of VKGO is carried out by a specialized company, with which the homeowner enters into an agreement for the maintenance of gas-using equipment.
The list of duties of the specialists of the authorized organization includes the following:
- visual inspection of gas equipment, including the gas pipeline and its fasteners;
- checking the tightness of pipeline connections and cranes using a soapy emulsion or special equipment;
- adjustment of the burner ignition process to identify a malfunction in the system, mechanical cleaning of burners from contamination;
- checking the performance of gas appliances, adjusting and lubricating devices designed to automatically turn off the gas at the slightest deviation in the operation of the equipment;
- inclusion of equipment for gas pressure checks and the presence of air impurities in the pipeline;
- check for the presence of traction in ventilation ducts, inspection of connecting pipes with a smoke channel;
- briefing on the safe operation of gas appliances in everyday life.
If the service life of gas equipment is no more than 15 years, a scheduled inspection by the company's specialists is carried out in accordance with the manufacturer's requirements. If there are no requirements, then it is recommended to carry out maintenance at least once every 3 years.
If an equipment malfunction is detected, it is recommended to call a wizard, but in no case do the repair work on your own.
When using gas-powered equipment for more than 15 years - inspection is carried out once a year.
The VKGO list includes the following gas appliances:
- household stoves;
- heating boilers;
- water heaters;
- part of the wiring;
- fasteners, shut-off valves.
The owner of the apartment is obliged to independently monitor the condition of the intra-apartment equipment.
In the event of a malfunction, he is obliged to contact the gas equipment maintenance company and pay for all repair work.
How to choose the right company?
A contract for the maintenance of gas-using equipment can be concluded with any specialized organization, for example, Gorgaz, which provides services for the maintenance of gas equipment.
Without an attestation notice, the employee has no right to start performing his duties, therefore he is obliged to present the relevant document to the client
If you have not yet decided which gas company is best to conclude an agreement on VKGO, it will be useful for you to know that all work can only be carried out by specialized enterprises.
Before entering into a contract, it is important to make sure that the company is listed in the register of notifications for the start of maintenance activities in your region.
There are two mandatory requirements for specialized enterprises:
- The organization's staff must necessarily include a dispatch service, where you can contact at any time of the day.
- Company employees are required to pass certification in a timely manner, and, based on its results, obtain a work permit.
Intense competition is forcing many companies to offer their customers a variety of tricks that allow them to stand out favorably against the background of similar organizations.
Therefore, before signing a contract, it is important to carefully read its contents so as not to become a client of an incompetent company.
Conclusion of a maintenance contract
If you have decided on the choice of a gas company and are confident in its reliability, then you will need to conclude an agreement for regular maintenance of the apartment equipment. The contract signing procedure is carried out in several stages.
This procedure is included in the list of the main services of the company prescribed in the equipment maintenance agreement, therefore it is mandatory
Employees of the company conduct a conversation with each tenant on the rules for the safe use of gas appliances, after which he receives a subscription book at his place of residence. It records all the gas appliances installed in the apartment, as well as notes the passage of briefings, inspections and repairs.
In the archive, you will need to verify the compliance of the existing equipment with the registered list in the gas distribution company. It is at this stage that many residents have the greatest problems, since many of them independently carried out the replacement and repair of gas equipment, which is illegal.
Due to the untimely re-registration of gas equipment, customers often encounter a discrepancy between the installed equipment and the entries in the subscriber book.
Next, a maintenance contract is concluded between the owner of the property and the specialized company. To do this, the tenant of a multi-storey building will need to have a passport and housing documents with him.
The contract is concluded for at least 3 years. The executing organization must check the equipment once a year, and based on the results of the work performed, the client is issued an appropriate act.
Only a qualified specialist can properly install gas equipment without unforeseen consequences, so you should not try to do this yourself
Concluding an agreement with a gas company is a mandatory procedure for every homeowner. This is necessary to ensure safety during the operation of gas appliances for all residents.
When choosing a reliable company, it is important to pay attention to the presence of a document on successful passage certification by employees of the organization, and also make sure that the staff includes an emergency dispatch service.
Rights and obligations of the parties
Before signing the contract, the client should carefully study each clause of the agreement in order to clearly understand the rights and obligations of both parties.
First, you should consider the direct responsibilities of the company, which is included in the contract for the maintenance of gas equipment:
- provision of all services prescribed in the contract;
- direct responsibility for the quality of the work done;
- round-the-clock acceptance of applications for emergencies by service employees;
- mobilization of employees and residents of the house in the event of force majeure situations;
- providing employees with timely completion of courses.
In case of violation of the obligations prescribed in the contract, the contractor is responsible for the inconsistency of the quality of the services provided, losses and harm caused to the customer in the course of the work. The contractor is obliged to fully reimburse the customer for all losses incurred.
To start cooperation with a specific organization, the apartment owner will need to carefully study each clause of the contract in order to clearly understand the rights and obligations of both parties.
Before signing the contract, the subscriber will need to contact the office of the gas organization with an application and provide all the necessary information about the in-house equipment. The final stage is the signing of a contract for a period of 3 years, while for the period of validity of the agreement, the contractor has no right to increase the cost of the services provided.
In turn, the gas company is authorized to: provide the client with an act on the provided technical service, as well as demand from the customer timely payment for the work performed.
Before signing an agreement with the first company you like, it is important to pay attention to its reputation, including the age of existence and pricing policy. The suspiciously low cost of the services provided becomes a lure for many clients, which often leads to the quality of the work performed.
When concluding a contract, the homeowner has the right to demand an appendix to the document, which contains a list of the work being carried out. If the contractor does not fulfill the obligations prescribed in the agreement, the client has the right not to sign the act and apply to the gas company with a claim. Payment for the maintenance of gas equipment is made only after the signing of the deed.
The obligations of the customer include the following conditions:
- adhere to safety rules in the process of using gas appliances;
- not to prevent employees of the organization from accessing gas equipment;
- promptly notify services about the need to turn off the gas;
- do not repair or dismantle gas systems yourself;
- pay bills for work performed on time.
The homeowner must sign an agreement with any specialized organization that provides gas maintenance services.
This is a guarantee of the proper operation of gas appliances inside the apartment, which ensures the safety of every tenant of the house.
You should not try to fix the gas leak problem on your own, but it is important to react quickly and call the emergency dispatch service of the gas company
In the event of an emergency, the owner of the apartment is obliged to report this to the emergency dispatch service. Ignoring the fact of a gas leak endangers all residents of a multi-storey building, and entails catastrophic consequences.
So, the customer has the right to leave applications by calling the emergency service at any time of the day and request additional work to improve the condition of the equipment.
Both parties are obliged to adhere to the listed rules stipulated by a written agreement. Otherwise, the contract provides for the responsibility that the party who violated the established rules will incur.
Conclusions and useful video on the topic
For more information on why it is important to conclude a contract for gas equipment, see the video:
The consequences of untimely conclusion of an agreement can be radical:
Every resident of a multi-storey building is obliged to conclude a gas contract, even if he doubts whether this is a necessity. By signing an agreement with a specialized maintenance organization, you will be sure of the safe operation of gas appliances in your apartment. In addition, in the event of an emergency, you do not have to worry about whether the employees of the gas company will arrive on time.
If you have already had to conclude an agreement with a specialized company, you can share your experience in the feedback form below. Ask your questions in the comments to the article and get a lot of useful information from our experts.