Why is the powder not washed out of the washing machine tray? Five reasons why the machine does not pick up powder - Setafi

There are quite a few reasons why powder does not wash out of the washing machine tray. They are best grouped into 5 main factors, which are described in the article. Moreover, in most cases, the powder remains in the container due to the fact that no water enters. Therefore, it is necessary to look for the cause of this particular violation.

The content of the article

  • 5 common reasons
  • When are repairs required?
    • Water supply valve failure
    • Pressure switch failure
    • Control module failure
    • Wiring problems

5 common reasons

If the washing machine does not pick up the powder, this does not necessarily mean that it is broken. In fact, the problem may be related to the supply valve, the force of pressure, and even the powder itself. First of all, it is recommended to conduct an independent diagnosis:

  1. Does water enter the hose - if it is not there, the wash will not start. The lack of water can be due to various reasons - for example, it was turned off or the tap was turned off and they forgot to put it in the right position.
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  3. It is also worth inspecting the supply hose - it may be pinched or kinked. It is possible that the machine does not take the powder from the tray and due to clogging of the filter in the form of a mesh valve that supplies water.
  4. Perhaps there was a failure in the control system (an electronic board with a processor that runs programs and regulates all processes). This is especially likely if you have experienced a power surge recently. As a result, the powder is not washed out of the washing machine tray, and the unit as a whole does not work properly. Then you need to disconnect it from the network, wait 15 minutes and re-insert the plug into the outlet.
  5. The quality of the detergent should also be analyzed. If the washing machine does not partially take the powder from the compartment, the clothes are not washed well, it is better to purchase a quality composition.
  6. There may be quite harmless situations when the user mixed up the tray and added detergent to another compartment. Or he added too much of it, and there was not enough liquid to dissolve the whole mass.
The washing machine does not take powder from the compartment

Self-diagnosis can identify the causes described above. If none of them help, an additional check should be made and, possibly, one or another part should be replaced.

When are repairs required?

If the water supply is normal, the tap is open, the detergent is of good quality, and the hose is not kinked, the reasons why the powder remains in the washing machine tray are associated with more serious malfunctions.

Water supply valve failure

This element consists of a membrane and an electromagnetic coil. When voltage is applied to the latter, the membrane opens and water enters the device. Most often, against the background of prolonged wear, it is the coil that breaks. You can determine the malfunction of the inlet valve, as the reason why the machine does not pick up the powder, by the following signs:

  • the door is blocked, while water is not collected;
  • an error code appears on the display indicating a set of water;
  • it also happens that the washing is going on normally, but rinsing is not carried out.

The valve is usually not repairable - it is easier to replace it with a new part. You can do the work yourself, but if there are no skills, you will need to call a specialist. He will figure out why the powder is not washed off in the washing machine, and, if necessary, will also make repairs.

Pressure switch failure

Along with the powder in the washing process, conditioner is often used. But if you pour it into another compartment or add it in large quantities, similar problems may begin. The cases why the conditioner is not washed off in the washing machine are similar to the reasons associated with the powder. One of them is a breakdown of the pressure switch.

Why does the washing machine not wash the air conditioner

This is the name of the sensor that monitors the water level. If it freezes and starts to constantly show that the tank is full, the unit will not supply new volumes of water. Since there is no liquid, the washing machine does not take powder from the tray, and the conditioner does not take it from the corresponding tray.

The signs will be exactly the same as in the previous case. The device, after selecting the program, will lock the door, but the water will not be drawn. The display will show an error code associated with the supply or with the pressure switch. For repairs, clean the pressure chamber or the sensor hose. If the sensor is broken, it will have to be replaced with a new one. In any case, you first need to understand why the powder is poorly washed off in the washing machine, and then proceed with the replacement.

Control module failure

This module is a board with a processor and chips that control all processes. If powder remains in the washing machine, sometimes this is due to a system failure of the electronics. This usually occurs against the background of prolonged wear, a sharp power surge or very high humidity in the room.

Washing machine won't wash off powder

As a result, some of the chips rust or burn out, the module does not work correctly or fails altogether. This breakdown leads not only to the fact that the washing machine does not wash off the powder. In fact, the consequences are much more serious, since programs may go astray or the unit will completely stop working.

You will need to diagnose the cause, get to the board and carefully examine it. If powder remains in the washing machine tray, the cause may be due to burnt contacts. Some of them can be cleaned or soldered. In extreme cases, the board is replaced with a new one and installed in its original place.

Wiring problems

The wires in the inlet valve circuit may also be damaged, and then it will turn out why the washing machine does not pick up the powder. Wiring elements are frayed due to a long period of operation. They literally rub against each other, which leads to their weakening and sometimes burnout. High humidity leads to oxidation and poor contact. If the machine works in a rural area, a private house, rodents also spoil the wires.

As a result, it becomes clear why the powder remains in the compartment of the washing machine. The device will stop drawing water, that is, after starting the program, the user will not hear anything. Instead of the usual cycle, an error will appear on the screen indicating an incorrect water supply.

Why does the powder stay in the compartment

To eliminate the violation, it is necessary to ring the circuit and determine the place where the signal breaks. Then they twist the wires. In case of severe wear, the cable must be completely replaced. But if the wires are intact, you need to look for another reason why the machine does not take the powder from the tray.

To do this, they carry out diagnostics, focusing on their own experience or error codes on the display. If the situation is unclear, it is not recommended to carry out repairs yourself. This can lead to even more problems, so it's easier to call the wizard.

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