Household appliances, even the highest quality, may fail during operation. The main malfunctions of the Samsung washing machine are mainly associated with the instability of the electric network, poor quality water in urban water supply systems, and improper operation.
Content:
- Correct troubleshooting and basic diagnostics
- The main types of malfunctions
- Fault Codes
- Samsung washing machine repair (video instruction)
Correct troubleshooting and basic diagnostics
The manufacturer took care of the possibility of eliminating minor breakdowns at home. In case of malfunctions, all models with electronic displays inform the owner of a characteristic sound signal and an error code. Knowledge of the basic codes can simplify the task and speed up the repair process of equipment. In most cases, knowledge of this information can completely eliminate the malfunction and prevent the occurrence of more serious situations.
If it is impossible to fix the problem with your own hand due to poor build, malfunctions electronics or factory defects, immediately contact the service technician for assistance Centre. In this case, self-intervention can only exacerbate the malfunction.
When turning on, pay attention to the switching sound, after which a set of certain symbols is displayed on the display for several seconds. Deciphering them with high accuracy will determine the cause of the breakdown. An exception is a malfunction in the chip, which can give false signals, which will not be difficult to determine the justice.
In cases of the appearance of different codes on the screen of the unit, it is necessary to carry out a complete diagnosis of it, holding simultaneously the power, rinse and temperature sensor button until all indicator lights on device. After this, you should adhere to the commands that appear on the LCD display.
If your Samsung washing machine does not have a screen, then a buzzer sounds when a power is turned on and the indicator lights flash next to the hardware buttons of the device.
The main types of malfunctions
All breakdowns can conditionally be divided into several categories depending on the node in which a malfunction is observed.
Door malfunctions. Jamming indicates a power failure. Perhaps during operation there were interruptions in the home electrical network. Holding the power button for a long time or restarting the equipment completely eliminates the problem. Also read the article: what to do if the door of the washing machine does not open.
If the door does not close, then the cause may be mechanical barriers (foreign objects getting into the gap) or damage to the integrity of the rubber braid. In this case, it is necessary to contact a specialized service center and replace the rubber ring.
If the indicator of the open door is turned on when it is closed, inspection of the device by a qualified specialist is necessary.
The appearance of chips of color or discoloration of the body of the automatic machine. With prolonged use of the device in a humid room, rust may appear and the integrity of the color will be impaired (lower part of the body and bottom). The appliance should be placed in relatively dry or well-ventilated areas. If corrosion is minimal, contamination should be removed and the case partially painted. In other cases, assistance and restoration of integrity or replacement of damaged metal elements of the washing machine is needed.
Display problems in the washing machine. The lack of a backlight display, a hang of symbols when turned on indicates the penetration of moisture into the front panel of the machine or excessive humidity in the room. In this case, it is recommended to disconnect the device from the network and dry for 24 hours. If after handling the machine continues to work incorrectly, you should contact the service center.
Unknown characters on the display indicate a malfunction in the control board chip. In this case, repair at home is not provided.
If the display does not light up when you turn on the automatic machine, you must turn off the power and contact a service center for qualified assistance.
The presence of noise during the operation of washing machines. Periodic noise indicates improper installation. Perhaps, during installation, they forgot to remove the bolts or foreign objects got into the case. The solution is to thoroughly inspect the machine or reinstall it.
Periodic noise during the discharge may indicate the presence of small objects inside, improper installation or distortion of the underlying surface. Install the washing machine on a horizontal surface and make sure that there are no foreign materials in front of the drain pump filter. Strong motor noises, roaring or knocking indicate possible serious system problems. Inspection and consultation of professionals is required.
The noise during the intake of water from the water supply system suggests two causes of the malfunction - a change in the water pressure in the system or the presence of foreign objects in the supply hose. Pressure adjustment is carried out by the degree of opening of the inlet valve. At overpressure it is necessary to close the tap.
Water leak. Particular attention should be paid to this problem in order to avoid accidents caused by electric shock.
A leak at the start of the system indicates the need to replace the water supply hose. Leaking powder and detergent containers indicates clogging. The solution is to clean the part from excess material. If there is too much detergent in the container, removing the excess will help.
Water on the floor may result in damage to the drain and water supply hoses. If cracks and holes are found during inspection, replacement of damaged parts is necessary. If the corrugated pipes are intact, specialist advice is required.
Leaking pipe joints can be repaired by reassembling the joint or replacing a damaged seal.
If a leak occurs during the intake of water from the system, it is necessary to adjust the height of the drain hose, as in such situations, it is located well below the required level.
Flowing washing machine from below? We will describe in more detail the reasons and how to fix the breakdown with your own hands.
Strong smell. The appearance is associated with the wear of mechanical parts. It is solved by replacing damaged elements with serviceable ones.
The smell of burning. Occurs in the event of a short circuit. It is necessary to disconnect the machine from the network and call specialists for diagnosis.
Eating problems. If the machine does not turn on, it is necessary to check the presence of voltage in the outlet and its serviceability. The operation of an RCD indicates a current leak in the circuit. Inspection of the housing for exposed metal elements is recommended.
If the machine stops during a cycle, there may be more laundry in the drum. You should break the wash into several cycles with the amount of things indicated in the instructions.
Periodic power failure indicates a poor contact in the electrical circuit. To resolve the problem, contact the service center.
Buttons malfunction solved by restarting the system. If this procedure does not bring results, you must contact a specialized center.
No drum stroke. To fix the problem, close the machine door tightly, check the water supply and restart the system. In other cases, you should consult a master or disassemble the drum of the washing machine by yourself.
Fault Codes
1E - violation of the water sensor;
3E1..4 - damage to the engine tachogenerator;
4E, 4E1, 4E2 - malfunctions with water supply;
5E - the discharge of water is spoiled;
8E - engine malfunctions;
9E1..2, Uc - power outages;
AE - violation of the control module;
bE1..3 - violation of the inclusion of the washing machine;
CE - overheating of equipment;
dE, de1..2 - door breakage;
FE - ventilation problem;
NOT, NOT1..3 - ten fault;
LE, OE - problems with water supply (leakage, overflow);
tE1..3 - error of the temperature controller;
EE - overheating at the drying stage (for models equipped with this function);
UE - system imbalance;
Sud - strong foaming, unsuitable detergent loaded in the system.
Samsung washing machine repair (video instruction)
The video shows an example of a typical Samsung washing machine breakdown, home diagnostics and a solution to the problem.
Knowledge of the main faults and error codes help to quickly determine the nature of the breakdown and eliminate it in time. If the code indicates a complex malfunction, you should seek the help of specialists in order to avoid a complete failure of household appliances. Your Samsung washing machine will last you much longer if you perform preventive maintenance on time and monitor its proper operation.
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