How much is the guarantee for the dishwasher, by what rules does it work? When can I get a free repair? We collected the main information in the article.
How long does the guarantee for the dishwasher last
On average, you can count on a warranty card for a period of 2 years. Such large companies as Bosch (Bosch), Electrolux, Siemens, Hansa can support their obligations to the client for 10 years.
This means that the company is confident in the quality of its products. If within 10 years some part fails, you can apply for repairs to the service center.
What is needed for this? Correctly filled by the seller of the coupon.
Be careful when making a purchase. Often, sellers try to sell their services under the guise of a manufacturer's obligations. For example, they suggest that you install the PMM with their master, otherwise you can not expect a malfunction if you connect yourself to the repair yourself.
In fact - this is a direct violation of consumer rights. If you install and connect the machine according to all the rules, according to the instructions, you will not be able to present any claims to the store.
How to install a dishwasher correctly, read in previous articles.
When the service center denies service
Be careful before you start repairing the equipment yourself. What can lead to a loss of obligations:
- Intentional mechanical damage. Also, carefully inspect the case after delivery: during transportation, parts or parts of the case could be damaged. Did not find it immediately? Then you can not expect to return or exchange dishwashers.
- Incorrect operation of PMM: improper loading of dishes or placing items that are forbidden for use in technology.
- Self-repair. If you open the dishwasher, you can forget about the warranty.
- Incorrect connection. If the manufacturer specifies the connection to the cold water in the manual, and you connect to the hot water, in case of problems, you can not rely on the help of the service.
- The ticket received in the store is filled incorrectly, which contradicts the norms of the legislation.
Follow the manufacturer's instructions and instructions. Then you can get a free service in the service center.
